Policy - FARMER SOUL

Welcome

It is our mission to provide fast shipping and excellent service. Every product in our store, enables us to pursue social and environmental impact. We design our products and work with local artisans across the globe to deliver unique collections, authentic workmanship, and excellent quality. We carry products that are ethically produced using sustainable and environmentally friendly material.

Payments

Payments must be posted before any merchandise can be shipped.

Shipping

We will utilize the most affordable and reliable shipping methods. Should you have other preferences, please do not hesitate to contact.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

Due to the nature of some items, they may not be returned. We will try our best to keep you happy in case you are not satisfied with the product.

Legal imprint